VSource Privacy Policy

1. Will my personal information ever be sold or given to 3rd parties? - No. We do not and will not ever solicit or give your personal identifying information to 3rd parties. There are some situations (See - Disclosure of Your Information below) where some of your information is given out, however, we put strict guidelines on how that information is handled.
    
2. What do you do with the information I give? - Our primary use for the information you give us is meant to give you a personalized, efficient online experience. This allows us to deliver customized services and preferences while on our site so that your transactions go quicker and smoother. We also use the information you give us to deliver notifications, advertisements, and other materials of which you may request or reject. Other uses include billing purposes, technician communication, and investigations. There may also be other situations which are unforeseeable in which we may need to use the information given us, however, the fact is - we will never sell or give your personal identifying information for profit or marketing purposes!
    
3. How secure is my information? - We take every precaution to protect your information as we understand the sensitivity of such information. Here at VSource we practice industry standard security procedures to ensure that your data is safe. All credit card information you give us is encrypted through secure server software (SSL). We also do not give anyone the ability to access credit card information online since all it would take is someone guessing your password in order to steal your credit card information. All credit card information is stored in encrypted format in our secure databases, which are protected behind top-notch hardware and software firewalls all of which are completely maintained by us. We do not rely on other companies or 3rd parties to maintain our equipment or your data. 100% security does not exist on the Internet, however, we make every effort to get there.
    
4. What do I do if I believe my login information has been compromised. - We recommend that you change your password as soon as possible and check your control panel for unfamiliar transactions or configurations. If you find any, please notify us as soon as possible so that we can attempt to correct any wrong doings and change your password. If someone else has already changed your password, you must notify VSource Technical Support immediately and we can change your password and regain you access to your account. In order for us to change your password, you will need to verify your account number, your username, your email address, and your account security identifier. The Account Security Identifier is contained in your registration confirmation email. You must retain this for your records. Without this identifier, the password cannot be overridden without other means of proving you are who you say you are. We may ask for a drivers license, social security card, credit card information, business license or other types of identifying documents.
   
   NOTE: We cannot be held responsible for any damages caused to your account, web site, or data due to someone else accessing your account tools, gaining unauthorized access to your account, or otherwise obtaining your password and gaining unauthorized use. It is entirely your responsibility to maintain such sensitive information such as your password. Although we will make every attempt to correct any wrong doings there may be unforeseen circumstances in which we cannot recover. Also, it is your responsibility to maintain adequate backups of your data. If wrong doings cannot be reversed, you should restore your data from backup. Although we do keep daily backups of our servers, these backups are used primarily for server hardware failures and performing a restoration from these backups, if the data is available, is a charge service.
    
5. Are there any other security issues? - Yes, when you enter credit card or other sensitive information, that info is encrypted (SSL) before it is sent as to keep anyone from intercepting and reading that information. However, when you enter this information into your browser, your computer may (if you have Auto-Complete turned on) remember this information and it is very easy for someone to steal that information right off your computer. So unless you are the only one on your computer, we recommend that you turn off Auto-Complete for Forms before you enter your credit card information. To turn off Auto-Complete for Forms: (Internet Explorer) Click on "Tools" on the top of the screen, scroll down to "Internet Options", click on the "Content" tab, click on "Auto-Complete Settings" clear the "Forms" checkbox.

1. Cookies and IP Addresses - We do record your IP Address in certain situations in order to protect the interests of all parties involved. We also use cookies to store information about you or your environment. While most of the information we store comes from registration procedures, cookies may be used to provide services to non-members. For instance, we may use cookies to see if a customer has been to our web site before. If they have, we can give them a conspicuous link to the news section of our site.
    
2. Registration Information - In order to use any VSource related service or product, you must register or follow proper procedures to access that product or service. The registration process or procedure may require that you provide us with your contact information in addition to other personal identifying information. You may also need to provide credit card information (SSL Encrypted.) All data is stored in a Secure Data Base.
    
3. Making Account Record Changes, Service Changes, or Account Configuration Changes. - When this type of activity happens, a log is kept and stored in a Secure Data Base so that we can track the habits of our users. We use this information to improve our services and/or the overall experience to our customers.